What information AllClinica collects, how we use it, cookies, third parties, data security and your choices.

This Privacy Policy explains how AllClinica ("we", "the Platform") handles your information when you use our website and services. By using AllClinica, you agree to this policy.

1. Information we collect

Information you provide: name, e-mail, phone, appointment requests, messages and feedback.
Automatically collected: IP address, device and browser data, pages visited and cookies.

2. How we use your information

To connect you with clinics and process your appointment requests;
To enable messaging and respond to your inquiries;
To improve, secure and personalise the platform;
To comply with legal obligations.

3. Cookies

We use cookies and similar technologies to keep the site working, remember preferences and understand usage. You can manage cookies through your browser settings; disabling some cookies may affect functionality.

4. Sharing with third parties

We share your information with the clinic(s) you contact and with trusted service providers (hosting, communication, analytics) only as needed to operate the platform. We do not sell your personal data.

5. Data security

We apply reasonable technical and organisational measures to protect your data. However, no method of transmission over the internet is completely secure.

6. Data retention

We keep your data only as long as necessary for the purposes described here or as required by law, after which it is deleted or anonymised.

7. Your choices and rights

You may request access to, correction or deletion of your data, or object to certain processing. See also our Personal Data Protection notice.

8. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

9. Contact

Questions? E-mail [email protected] or use our contact page.