Personal Data Protection
How AllClinica collects, processes and protects your personal data, the legal grounds, and your rights as a data subject.
1. Data Controller
Under applicable personal data protection legislation, your personal data is processed by AllClinica ("the Platform") as data controller. For any request you may contact us at [email protected].
2. Personal data we process
- Identity & contact: name, surname, e-mail, phone number.
- Transaction data: appointment requests, messages you send to clinics, feedback.
- Technical data: IP address, device/browser information, cookies and usage logs.
3. Purposes of processing
- To operate the platform and connect you with clinics;
- To process appointment requests and enable communication;
- To improve our services, ensure security and meet legal obligations.
4. Legal grounds
Your data is processed where necessary for the performance of a service you request, for our legitimate interests, to comply with legal obligations, and — where required — on the basis of your explicit consent.
5. Transfer of data
Your data may be shared with the clinic(s) you choose to contact and with service providers (hosting, communication, analytics) strictly to the extent necessary to deliver the service, in line with applicable law.
6. Your rights
You have the right to learn whether your data is processed, to request access and information, to request correction or erasure, and to object to processing. To exercise these rights, contact [email protected].
7. Contact
For questions about this notice, e-mail [email protected] or use our contact page.